F&B & Hospitality
Voice reservation agents that handle bookings, menu questions, dietary requests, confirmations and multilingual guest conversations.
- Restaurant reservation calls
- WhatsApp/SMS confirmations
- English, Mandarin, Japanese and more
Agentic AI systems that speak, think, act and learn
Agentic AI and Voice AI agents built for the real world.
Infinyx Labs deploys custom built Agentic AI solutions and Voice AI agents for real-world industry applications — from reservation agents for F&B to IT service desk agents, AI tutor platforms and healthcare intake agents across Singapore and APAC.
24/7Voice & chat availability
4+Launch verticals
Human+Escalation-ready workflows
F&B AgentReservations · WhatsApp · Multi-language
IT Desk AgentL1 support · Intune · Ticket triage
Enterprise AgentLearning & Development · Operational Excellence
Healthcare AgentAppointment booking · Patient follow-up
Deep specialization by vertical
Not generic chatbots. Industry-trained AI teammates.
Each vertical agent has its own persona, knowledge, workflow logic, escalation path, and voice experience.
IT Services
Agentic service desk assistants for L1 troubleshooting, password support, device issues, screenshots, ticket classification and human escalation.
- Teams/web/voice support
- Knowledge-base guided resolution
- Audit logs and escalation routing
Education
AI tutors that explain concepts visually, adapt to student pace, support voice interaction and make learning more personal and engaging.
- Physics, Maths and English tutors
- Curriculum-aligned learning paths
- Visual simulations and progress tracking
Healthcare
Patient-friendly intake and care-navigation agents for appointment support, form collection, reminders and front-desk workload reduction.
- Appointment intake
- Patient FAQs and reminders
- Human handoff for sensitive cases
Voice / Chat / Web
Agent Brain
Workflow Engine
Knowledge Base
Human Handoff
CRM · Ticketing · Calendar · Sheets · APIs
The Infinyx agentic stack
AI agents that connect conversation to action.
We combine conversational AI, workflow automation and vertical knowledge design so your agent can do more than answer — it can collect data, trigger processes, update systems, notify teams and escalate when needed.
Voice-first personaNatural, multilingual, brand-aligned conversations.
Workflow automationConnects calls to reservations, tickets, forms and operational actions.
Governance-readyGuardrails, logs, escalation rules and role-based workflows.
Voice agent specialization
Your best frontline team member — always available.
Voice AI is where agentic systems become real: customers can speak naturally, switch languages, ask follow-ups and complete tasks without waiting.
Live Voice Agent Flow
“Can I book a table for four tonight?”
“Absolutely. What time would you prefer, and do you have any dietary requirements?”
“7:30 PM. One vegetarian guest.”
“Done. I’ll reserve a table for four at 7:30 PM and send a confirmation.”
From idea to deployed agent
A practical build path for enterprise-grade pilots.
01
Use-case discovery
Define the customer journey, data capture points, languages, escalation paths and success metrics.
02
Agent design
Create persona, prompts, guardrails, knowledge base, voice style and vertical workflow logic.
03
Integration sprint
Connect calendars, CRMs, ticketing, forms, messaging channels and reporting dashboards.
04
Launch & optimize
Monitor conversations, tune responses, improve completion rates and expand to new workflows.
Build one agent. Unlock an AI operating layer.
Start with a focused pilot — reservation agent, service desk assistant, tutor, or intake agent — then expand into a full vertical AI workforce.
Let’s design your first agent
Tell us which vertical you want to transform.
Let's build the first agent together.